REFUND AND RETURNS POLICY

Thank you for shopping with DNPOS LLC. Please read our refund and return policy carefully before making a purchase.

All products sold on this website are final sale items.

This means that we do not accept returns, exchanges, or refunds once an order has been placed and processed, except in cases where the product arrives damaged, defective, or incorrect.

Damaged or Defective Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of receiving your package.

To help us resolve the issue quickly, please include:

Your order number

A description of the issue

Clear photos of the damaged or incorrect item

After reviewing your request, we may offer one of the following solutions:

Replacement of the damaged item

Refund (if a replacement is not available)

Requests submitted after 48 hours of delivery may not be eligible for review.

Non-Returnable Items

Due to the nature of our products, the following items are not eligible for return or refund:

Products that have been used or worn

Items damaged due to misuse or improper handling

Items returned without prior contact with customer support

Order Cancellation

Orders may only be cancelled within 12 hours of purchase if they have not yet been processed for shipment.

Once an order has been processed or shipped, it cannot be cancelled.

Shipping Costs

Shipping costs are non-refundable.

If a replacement item is approved due to a damaged or incorrect product, we will cover the shipping cost for the replacement when applicable.

Processing Time for Approved Refunds

If a refund is approved, it will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.

Contact Information

If you have questions regarding your order or this policy, please contact us:

Company: DNPOS LLC

Address: 1849 S ROBBERSON AVE, SPRINGFIELD, MO 65807

Phone: 417 744 9485

Email: barryyoung@dnpos.store