FREQUENTLY ASKED QUESTIONS

1. Where do you ship?

Currently,  only ships within the United States.

We do not offer international shipping at this time.

2. How long does shipping take?

Orders are typically processed within 1–2 business days.

Estimated delivery times:

Standard Shipping: 3–5business days

Expedited shipping: 1-2 business days

Processing Time: 1–2 business days

3. Which shipping carriers do you use?

We work with reliable U.S. shipping carriers, including:

USPS (United States Postal Service)

UPS (United Parcel Service)

FedEx

The shipping carrier may vary depending on the delivery location and package size.

4. How can I track my order?

Once your order has shipped, you will receive an email with a tracking number.

You can use this tracking number to monitor your shipment through the carrier’s tracking system.

If you do not receive tracking information within 3 business days, please contact us.

5. Can I cancel my order?

Orders may be cancelled within 12 hours of purchase, as long as the order has not been processed for shipping.

Once an order has been processed or shipped, it cannot be cancelled.

6. Do you accept returns or exchanges?

All products sold by DNPOS LLC are final sale items.

This means we do not accept returns or exchanges unless the product arrives damaged, defective, or incorrect.

7. What should I do if my item arrives damaged?

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery.

Please include:

Your order number

A description of the issue

Clear photos of the product

Our team will review the issue and assist you with a replacement or refund if applicable.

8. What payment methods do you accept?

We accept major payment methods available through our secure checkout system, including:

Credit cards

Debit cards

Other supported online payment methods

All payments are processed securely.

9. How can I contact customer support?

If you need assistance, please contact us:

Company: DNPOS LLC

Address: 1849 S ROBBERSON AVE, SPRINGFIELD, MO 65807

Phone: 417 744 9485

Email: barryyoung@dnpos.store